1. Browse our collection by size, designer or occasion. Once you have found your dress, select your size and use the calendar to choose your arrival date. Complete your booking at checkout.
2. If you have any questions before booking, contact us via our contact form, we are always happy to help.

Every hire includes your chosen hire period, express delivery (or studio pick-up), a prepaid return label and professional cleaning. There are no hidden costs.

Yes. We offer 50% off a second dress when you use the code BACKUPDRESS at checkout. A simple way to take the pressure off - particularly for important occasions.

Orders are delivered via Australia Post Express at $28.95, which includes your prepaid return label. Your dress arrives in a reusable satchel, ready to wear.

Orders must be placed before 12pm AEST for next business day delivery to most metro and major regional areas.

Studio pick-up is also available from our South Coast studio if you prefer to collect in person.

Estimated delivery times for Australia Post Express:

Metro NSW, VIC, ACT: 2 business days
Metro QLD: 3 business days
Metro SA: 3 business days
Metro WA: 5 business days
Regional NSW and VIC: 3 business days
Other regional and remote areas: 5 business days

We strongly recommend selecting a delivery date 1–2 days before your event.

Yes. In-person pick-up is available from our South Coast studio. Select this option at checkout. 

We currently carry sizes 8 and 10, with new arrivals added regularly. You can browse the collection by size using the Hire by Size menu.

Yes. We offer both in-studio try-ons and postal try-ons. Visit our Book a Try-On page for full details and to make a booking.

Our team is happy to assist. Get in touch via our contact form, email at admin@dresscodesouthcoast.com or Instagram and we will guide you through the sizing for each piece.

We offer two hire periods - 3 days or 5 days. Select your preferred option when booking.
Your start date is the first day of your hire. Your dress must be lodged for return at your nearest Australia Post outlet by 4pm on the final day of your hire period.

Extended hire is available upon request. Please contact us before booking to arrange.

Place your dress back in the original packaging, attach the prepaid return label provided and lodge it at your nearest Australia Post outlet by 4pm on the final day of your hire. Please retain your receipt as proof of lodgement.

We recommend using an Australia Post outlet rather than a post box, as this provides you with proof of lodgement should a parcel be delayed or go missing in transit.

We understand that things can happen. Minor damage will be repaired where possible, with repair costs communicated and charged accordingly. If a garment is damaged beyond repair, the recommended retail price of the item will be payable.

Please note that due to the nature of the business hire garments are pre-loved items and may carry minor signs of previous wear. This is not considered damage.

We understand plans change. Please contact us as early as possible if you need to cancel.

• 15 or more days before your hire start date: full refund minus a $40 administration fee
• 14 days or fewer before your hire start date: store credit minus a $50 administration fee
• 8 days or fewer before your hire start date: store credit minus a cancellation fee equal to 50% of the hire amount
• Once the item has been dispatched or collected: no refund or credit available

For full details, please refer to our Refund and Cancellation Policy.

We strongly recommend selecting a delivery date 1–2 days before your event to allow for any unexpected delays. If your item is delayed due to an Australia Post error and you have followed our shipping guidelines, we will provide a store credit equal to the hire amount upon its return.

Contact us via email at admin@dresscodesouthcoast.com or through the contact form on our website and we will process your cancellation and advise next steps.